Shipping

Please note that all items purchased are pre-order only, meaning shipping will occur once the collection is ready, with an estimated lead time of 4–5 weeks. You will receive tracking information via email once your order has been dispatched. Shipping costs will be calculated at checkout.

Australian Domestic Shipping

Once your order is ready for shipment, a tracking number will be sent to your email. All orders are shipped with online tracking via Australia Post.

International Shipping

We’re currently finalising international shipping. At this time, we are accepting Australian orders only. International shipping will be available in the coming weeks. Please join our mailing list or follow us on social media for updates.

Returns

Returns and Exchanges

Each of our bags are lovingly handmade in small quantities crafted with care. Due to their unique craftsmanship, we are unable to offer returns or exchanges.

All sales are final.

Repairs

Every Asteri bag is designed to stay beautiful for years. If any damage should occur within twelve months of purchase, we’ll happily provide complimentary repairs. Shipping costs will apply.

Simply get in touch, and we’ll ensure your bag is cared for with love.